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Bob Kohut's avatar

Tipping can and often does improve customer service. Waitresses and bartenders are motivated to respond to their customers. Contrast that with employees at retail and other businesses that require face-to-face interaction with the customers. I was a manager at Home Depot for many years where be forbade our employees from accepting tips. I can recount many examples of customers telling me that practice robbed them of the opportunity to reward above and beyond service. If that is communism, count me in.

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Richard Kane's avatar

In places like that, I always let the person who helped me know what a huge help they were. I then go to the supervisor and manager to let them know about the person who went above and beyond. It may not help, but I'd rather take that chance than not.

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David Court's avatar

Ditto

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Ellen Thomas's avatar

Yes, or I write to the manager about the good help I received, hoping it may result in a promotion, or at least help a good worker keep a job.

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