My late father preferred standing in line. He used the phone extensively in his work life but he grew to hate the endless on hold minutes for things like SS or his health insurance. Somehow he felt he could get better results if he was face to face. I believe he just liked standing in line complaining about it with all the others in the line. It was social.
My late father preferred standing in line. He used the phone extensively in his work life but he grew to hate the endless on hold minutes for things like SS or his health insurance. Somehow he felt he could get better results if he was face to face. I believe he just liked standing in line complaining about it with all the others in the line. It was social.
I find that I have gotten better and faster results when I am face-to-face with someone. I always told them, that if they fed me, I go away.
But some of us just can't stand in line. With WFH I feel like we can have both options.