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JF's avatar

That’s what I hear. I guess Amazon delivers using USPS, and I use Amazon a lot. But Amazon returns are handled by UPS and it’s very smooth and easy. Maybe Amazon is spreading out their business? Other than that, I’m surprised to realize I rarely use the regular mail - so much now is done online, like communicating, bill paying and direct deposit (which is how I get my Social Security). But definitely I’ve always relied on it being solid. The unfortunate experience mailing the phone came as a shock. Maybe it was a fluke.

I remember during the DeJoy scandal, there was a fair amount of coverage how the Postal Service business has changed rather dramatically in the past couple decades. As they say, change is the only constant. But I’m old! It’s my job to object!

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suzc's avatar

Amazon has a "last mile" contract with usps so they drop their packages at local post offices for delivery. Though sometimes my rural area has Amazon trucks deliver and i haven't figured out the difference. My carrier says his route is two hours longer daily with Amazon , with no extra pay.

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JF's avatar

Okay; I’ve heard that phrase “last mile”. I’ve also seen the Amazon trucks when I go to the big city - once it was a steady stream, so I must have been near a transfer point.

That’s terrible about the unpaid work! How is that legal?

I get my mail delivered to a UPS Store. It seems like the bulk of their business is Amazon returns. They have the process down, with QR codes. The whole process takes less than a minute.

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